Bear Ear Dog Hoodie | Thick Fleece Warmth

Return & Exchange Policy

1. Return shipping charges are paid by the customer.
2. Returns and exchanges must be initiated within 30 days of order delivery.
3. All returned items must be in NEW condition. All fur needs to be removed to receive a full refund.
4. Dirty, furry, or damaged returns are not eligible for a refund. They will be shipped back to you at your expense OR will be donated to a local shelter if not reclaimed within 30 days.
5. If you'd like to make a return due to our error or a defective product, please email us at info@wilderdog.com, and we'll assist you.

Processing Time

It can take up to 10 days for us to open your return package and inspect the items inside. When the items are deemed to be in new condition, we'll ship your exchange or issue a refund, and we'll email you to let you know.

Once we issue a refund to your credit card company or bank, there could be additional delays in receiving the credit to your account due to your bank's policies and processes. Please contact your payment provider to find out their timeline for crediting accounts.

At our company, we pride ourselves on our ability to deliver high-quality products to our customers in a timely manner. That's why we guarantee that every order placed will be built and shipped within just 5 to 7 business days.

Our efficient production process and dedicated team ensure that your order is handled with the utmost care and attention to detail. We understand that time is of the essence, and we are committed to meeting your needs quickly and efficiently.

When you place an order with us, you can rest assured that your product will be built with the same level of quality and craftsmanship that has made us a trusted name in the industry. Our commitment to excellence is evident in every aspect of our business, from the materials we use to the final product that arrives at your doorstep.

So, if you're looking for a reliable and efficient way to get the products you need, look no further than our company. With our 5 to 7 business day guarantee, you can have confidence that your order will be built and shipped in a timely manner, without sacrificing quality or attention to detail.